Automate SaaS Customer Support with AI
Streamline tickets, increase customer satisfaction, and boost ROI with the AI Chatbot Builder for SaaS teams.
Easy integration with your website.
Streamline tickets, increase customer satisfaction, and boost ROI with the AI Chatbot Builder for SaaS teams.
Easy integration with your website.
Unlock superior support efficiency and growth.
Streamline Chatbot Creation
Our SaaS template is designed to make setting up your chatbot easier and more efficient.
Provide a specific URL for each field to help the chatbot learn efficiently. Input your business website to enhance the chatbot’s contextual understanding.
After setting up your bot, you can review and adjust your chatbot’s data in the Training Data or Bot’s Knowledge sections in your workspace to better fit your business needs.
For advanced features, refer to the "BOTS" chapter in the full features definition document.
Manage all customer interactions and tickets from a single, intuitive dashboard, gaining real-time insights and understanding end-users better.
Integrate with multiple channels like Messenger, WordPress, Shopify, and more keeping all customer communications in one place.
Automate responses and handle routine queries with a smart chatbot that learns from various data sources to provide accurate support.
Design custom message flows to improve engagement, resolution times, and ROI with an easy-to-use builder.
Combine AI-driven responses with human interaction for personalized support experiences, allowing seamless switching between automated and human responses.
Provide your support team with real-time suggestions to enhance interactions, making customers feel seen and understood with personalized responses.
Automate tasks, personalize interactions and boost profits with AI. 30-day money-back guarantee.
This chatbot replaces more than 6 software and provides the entire customer service operation.
As our company rapidly expanded, managing customer interactions at scale became a challenge. With CX Genie, our support agents have more time to engage with customers on complex issues.
Works really great! I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
CX Genie played a pivotal role in our success story at Mfast. Their innovative solutions empowered us to streamline our customer support operations, resulting in an impressive 40% increase in efficiency.
Mobile app and live chat is amazing! This tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
At Eastplayers, we prioritize delivering exceptional customer experiences. CX Genie's data-driven insights helps our customer support team gain better visibility into customer interactions, allowing us to provide a positive and brand-aligned experience.
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